How do I order?
You can purchase products on our 'Shop' page, or you can also check out our Etsy shop. If you're looking to place a custom order and have questions about ordering, you can e-mail us at countercanterdesigns@yahoo.com, or send us a message on our Facebook page. 

What payment methods do you take?
We accept PayPal & all major credit cards (Visa, Mastercard, American Express, Discover). We do not accept personal checks, money orders, cash, etc.

How long will it take to get my order?
Custom items make up the majority of our business, and most items are made to order. Our current turnaround time for custom orders is 2-3 weeks. In stock items will ship in 1-2 business days. We ship USPS and most orders in the U.S. arrive within 2-3 days of being shipped. Shipping time for other countries varies.

Do you ship outside of the USA?
Yes! Shipping will be an extra cost, but we will ship anywhere in the world. Shipping costs are calculated at checkout based on your country and the products you order.
International buyers (especially European buyers), please note that import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility.
Please check with your country's customs office to determine what these additional costs will be prior to buying. If you refuse to pay VAT charges and your order is sent back to us, we will not offer a refund, and we will only reship the item to you once you have paid additional shipping charges to resend the package.

Do you accept returns?
Sales on custom orders are final - we do not accept returns or refunds unless the item is damaged upon delivery. This custom item policy applies to European buyers as well. Returns on in stock/pre-made items are accepted within 14 days after you receive your items. Return shipping is the responsibility of the buyer, and you will receive a refund for the purchase price minus shipping once the item is received by us.


For anyone looking to get year-end awards for you show circuit, or if you just have a group of barn friends or a show team looking to get matching items, we do offer bulk discounts. Please contact for pricing details.